WA-Richland

I had an outstanding experience with Loan Factory from beginning to end. Stefan Nikic was professional, knowledgeable, patient, and always available to answer our questions and guide us through every step of the loan process. A special thank you as well to Will, our loan processor, for his excellent communication, dedication, and support throughout the entire process. They both made everything feel smooth, organized, and much less stressful. We truly appreciate all of their hard work and would highly recommend Stefan, Will, and the Loan Factory team to anyone looking for exceptional service.

Our Loan Officers name is Al Zandiyeh, we also worked with John Gonzalez. Both of these gentlemen were incredible. What can I say about Al? He is incredible. If everyone had the experience we had with Al, the home buying process would not be so stressful. Al was truly a blessing. He was so kind, so compassionate and supportive. Without Al, I don’t know what we would have done. His support, knowledge and communication were everything we needed. Al treated us not just like customers, but like family. What more could you ask for? He cared and it showed. Al, to you sir, we wish you all the blessings imaginable. John also so incredibly amazing during this process. He was so kind and incredibly responsive. Thank you for everything. Both of you were truly blessings.

Thank you, Natalie and Luke for taking very good care of us during our transition to the new house. We are grateful for the patience, detail and direction you've given us. Highly recommend to anyone looking to buy a new house🏠

Ann Nguyen very good! Five stars for her

Abby has been absolutely incredible. We have worked with her through multiple transactions and could not imagine working with anyone else. Thank you, Abby! We appreciate you!